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Friday, July 6, 2007

Sega GameWorks Gets Sassy With 'Ctrl Alt Eat'

- Honestly, nobody else runs Sega GameWorks press releases any more, so we might as well, if only to make Zorg happy. The bad news? The release is de-emphasizing the game playing and emphasizing the food choices. Oh well! Here goes:

"Sega Entertainment USA, Inc. is ready to compete in the casual dining arena. The company, which operates five different restaurant concepts nationally inside its GameWorks chain of entertainment locations, is confident that their restaurants can compete with other casual dining establishments."

"“We determined our stake in casual dining was not sharp enough,” said Ben Kitay, President / COO of Sega Entertainment USA Inc., “We needed to elevate the dining experience, let more people know about it, and deliver unmatched quality and guest service.” The company is now positioning the chain with “Hungry For More”. “You have to remember why we are doing this” said Kitay, “while we have never really been just an arcade, we haven’t really fully leveraged our restaurant strength. We have great food product and no one knows about it!” The positioning implies food, but Kitay listened to the obvious consumer trend – “Consumers want more from life, more from their every day, and more from their entertainment and dining experience – we have that!”"

Wait, there's more! "In January, GameWorks tested an internal program called “Sauce It To Me”. Featuring 13 new menu items with signature sauces, guests were able to choose a number of items that fit their taste profile. “We have had a great response”, said Pat Hart, Senior Vice President, Operations. “You see it in a number of casual dining chains, and there is a reason for that. We are all giving guests the power to choose, the power to decide. They like that power. They are more in control of their dining experience, and with our environment and entertainment experience, we provide more.”"

And: "Next up for the Sega Entertainment chain, “Ctrl Alt Eat”, a lunch program to be tested in California beginning July 2nd. The program is targeted at lunch professionals and will feature a menu that is entirely new to the GameWorks brand, designed to “restart” the consumer’s day... the menu will feature Panini’s, grilled sandwiches, noodle bowls and salads. The items were constructed to meet the needs of today’s lunch market - fast, healthy and re-nourishing. After the initial test period, GameWorks will launch the program in the remaining 12 venues across the United States."

“Ctrl-Alt-EAT is a new avenue for us to compete in the lunch business. Traditionally, we have always done the majority of our business on weekends,” Manny stated. “The food on this menu is incredible. Business professionals looking for a fast, healthy and unique menu will find it at our restaurants.”

Finally: "This push in to the casual dining segment at the restaurants within GameWorks is just the start for Sega Entertainment. In July, SEUI will unveil their new concept, World Sports Grille. Opening first in Detroit, Michigan inside GameWorks at the Great Lakes Crossing Mall, and then in August, downtown Seattle GameWorks, the World Sports Grille is poised to be a home run for adults, families and sports fans alike. “We wanted to create the ultimate sports grille”, Kitay said. “We will have games from around the world and games from around the block – with the best food and entertainment you can’t find anywhere else."

So... more emphasis on sports bar, and less on arcade, despite some rebirthing hints based around Mushiking and Love & Berry last year, then. Though to be fair, sister firm Sega Amusements USA is still pushing the arcade product to North America - including Love & Berry, though I've never seen it in an American location. Anyone? That's the way the cookie crumbles!

Comments

I've researched the gameworks subject, and even though I do not have a Gameworks location in my area (Western NY) from what I hear from everyone else who has been to gameworks is not positive. I have asked people who have visited several gameworks locations and the response is the same from all of them, the games do not work. Maybe if gameworks put some money into maintaining their games they would see an increase in money spent and customers. Customers are not going to place money into a broken product. If you continue to show them a broken product, they will stop coming. The prices are also astronomical unless you go during one of the specials where you pay by hour. Even more disturbing is I have found this has been the trend for several years, the games are just constantly broken.

Considering that most of the games in gameworks are newer and are not 20-25 year old relics I would think keeping up would be easy as parts are still available for the machines. Its Gameworks after all, its run by Sega, so you expect the games to be working at least most of the time.

I've never seen a Love & Berry machine in the USA yet, I may have seen pictures of them, and if I have they were pictures from a Gameworks location. I have found that Sega is delivering many of their newer machines to Chuck E Cheese locations, so I would expect love and berry to show up there if anyplace. There are several CEC locations in the USA that have Afterburner climax, cycrafts, and many other new machines (although I haven't yet found one myself, I did find a bunch of other cool new machines though). Did I mention that the CEC near me has any game for 25 cents a play, food and beer too, take that Gameworks, D&B and all the other overpriced arcade chains! CEC does let adults in the place with no questions asked however if you are causing trouble and being unusually rowdy I would imagine they would ask you to leave, just behave and they don't bother you. You must be 18 or over or have an adult with you to get in by yourself. Surprisingly there was not one broken game in the CEC that I went to, and plenty of friendly staff around to help.

I've seen Love and Berry machines over in the UK! I was shocked actually, to see English localized versions, but I ran into two while in London a few weeks ago.

is this satire?

I'll bet that the Love & Berry machine that Sara might have seen a picture of was probably broken too...those bastards!

I also now wonder what my "taste profile" is. Only Sega's Signature Sauces will help me to learn this.

You know what I think about this.

I think that this is an attempt by GameWorks to head off Nolan Bushnell's new uWink at the pass.

I've eaten at the uWink here in LA about five times. It's a lot of fun...And at my age I feel more comfortable with that atmostphere. In fact, I'd a lot rather eat at a uWink than Dave and Busters or a GameWorks snack bar.

From this press release it sounds like they are trying to position them selves as another "Higher Class dining / Entertainemnt" experience...not so much with video games...but with media interactivity at your table.

At least that was my take away from this press release.

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